Privacy policy

Privacy Policy

Overview

At Shastaragar, we are committed to protecting the privacy and security of our customers' personal data. This policy outlines how we collect, use, store, and safeguard your data, and your rights regarding this data.

 

Data Collection and Use

At Shastaragar, we are committed to protecting your privacy. We collect personal information such as name, address, and email for order processing and internal record keeping only. We do not share your personal information with third parties, except as necessary for order fulfilment or as required by law.

Website Interaction

  • When you visit our website, we collect information about your device and your interaction with our site. This includes your IP address, device type, browser type, and browsing activities. This data is used to manage website security, improve performance, and enhance your user experience.
  • Our website may contain links to external sites. We are not responsible for the privacy practices of these external sites.

Cookies

  • We use cookies to store information about your preferences and to personalise your experience on our website. You can find more details in our Cookie Policy (please refer to shopify's cookie policy).

Communication with Us

  • If you contact us for any reason, we will use the information you provide to assist with your inquiry. This may include your name, contact information, and any other relevant details.

Newsletter and Updates

  • If you subscribe to our newsletter or other updates, we will use your contact information to send you the requested information. You can unsubscribe at any time.

Registration and Bidding

  • When you register on our site or for bidding in auctions, we process the necessary personal data to provide our services. This includes your contact details, bid and payment history, and device usage information. We also conduct risk assessments for fraud prevention.

Targeted Advertising

  • We may display targeted advertisements based on your website usage and preferences.

 

Sharing of Personal Data

Bidding and Auction Participation

  • If you register to bid in an auction, we may share your contact and bid history with the relevant auctioneer to facilitate the auction process.

Winning Bids

  • For winning bids, we share your contact and payment information with the auctioneer to complete the transaction. We also process your information for shipping if necessary.

Payment Processing

  • For financial transactions, we use third-party services. We retain only partial information for transaction identification.

Legal Compliance and Safety

  • We may share your data with legal authorities or for debt collection if necessary.

Data Subject Rights

  • You have the right to access, correct, delete, or restrict the use of your personal data. You can also request a copy of your data.

Data Retention

  • We retain your data for as long as necessary to provide our services and comply with legal obligations.

International Data Protection

  • We adhere to high legal standards like GDPR and CCPA, ensuring consistent data protection globally.

Changes to Privacy Policy

  • We reserve the right to modify this privacy policy. It is your responsibility to check our website periodically for changes.

Contact Us

  • If you have any concerns or questions about how we handle your data, please contact our customer service via the contact us form on our website.

Data Security

  • We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of electronic storage is 100% secure.