FAQs

1. What types of weapons do you sell?

We specialise in authentic antique weaponry, particularly focusing on Indo-Persian arms and armour and replicas. Our collection includes a variety of swords, daggers and shields that hold historical significance and craftsmanship.

2. Can I purchase weapons if I am outside the UK?

International customers are encouraged to contact us directly to discuss purchase options and requirements, as international laws on antique weapons vary by country.

3. How can I verify the authenticity of a weapon I purchase from your shop?

Each weapon sold through our shop comes with a Certificate of Authenticity backed by NFT technology, ensuring its historical accuracy and legitimacy.

4. What is your return policy?

Due to the unique nature of our items, all sales are final. However, we ensure detailed descriptions and authenticity to ensure customer satisfaction.

5. How do I care for and maintain my antique weapon?

Proper maintenance depends on the material and condition of the weapon. We provide specific care instructions with each purchase. Generally, it's advised to keep the item dry, clean, and stored properly.

6. Do you offer restoration services for antique weapons?

Yes, we offer professional weapons restoration services. You can book a call via our website to discuss specific needs for your antique weapons.

7. How can I track my order?

Once your order is placed, you will receive a confirmation email with tracking details. You can also contact our customer service for updates on your order's status.

8. Are there legal restrictions on owning antique weapons?

Legal restrictions vary by location. It's the buyer's responsibility to ensure they comply with local laws. We can provide guidance on UK regulations, but we advise consulting local authorities for specific advice.

9. Can I request a specific item that's not listed on your site?

Yes, we offer a sourcing service for specific requests. Contact us with details of what you're looking for, and we'll do our best to find it for you.

10. How do I make a payment, and is it secure?

Payments can be made via our secure online platform using major credit/debit cards or bank transfers. Our site uses encryption technology to ensure your payment information is protected.

11. How do I insure my weapon for shipping?

Please contact us via our contact page for further information. Insurance will be an additional cost.

12. Can I use the content and photographs from Shastaragar.com for my own / business use?

No. All content on this website is the sole property of Shastaragar. If you wish to discuss further, please contact us via our contact page.

13. I want a custom item made, is that possible?

Although we do not generally make custom items, we are happy to advise. Please contact us via our contact page. 

For all other queries, please use the contact page and we will respond to you within a few days.